Privacy Policy

What data we collect

We only collect what's needed to create your account, unlock Pro access and provide support:

• Account data: name, email and profile picture, from email/password signup or Google sign-in (via Supabase Auth).
• Payment data: card payments are processed directly by Stripe. For Pix Automatic, name, Brazilian tax ID, email and address are sent to Woovi to create the authorization and are not stored by Nitrus. The postal code is looked up through ViaCEP only to fill in the address. We keep only what is needed to identify the subscription, such as plan, status and billing dates.
• Hardware identifier (HWID): a hash generated from your hardware, used only to bind your license to one PC and prevent key sharing. This hash cannot be reversed to identify your computer's components or data.
• Support communication: messages exchanged by email or on Discord when you contact us.
• Essential browsing data: a session identifier (authentication) and, if you arrived through an affiliate link, a code stored in your browser's local storage for up to 30 days, only to correctly credit the referral.

How we use this data

• Authenticate you and keep your account secure;
• Unlock and maintain Pro access on the right computer;
• Process payments and send confirmation emails;
• Answer questions and resolve support issues;
• Comply with legal and tax obligations.

We don't use your data for advertising and we never sell your information to third parties.

Who we share it with

Some partners process data on our behalf, always limited to what each one needs to function:

• Supabase: database, authentication and API hosting (servers in the sa-east-1 region, São Paulo);
• Stripe: card payments and other methods offered in Stripe Checkout;
• Woovi: creation, billing and management of Pix Automatic subscriptions;
• ViaCEP: postal code lookup for automatic address completion;
• Google: sign-in with your Google account, when you choose that option;
• Resend / Hostinger: transactional emails (purchase confirmation, welcome);
• Discord: community support channel, only if you choose to use it;
• Cloudflare / Hostinger: site infrastructure and delivery.

Some providers may process data in other countries under their own security and privacy policies.

How long we keep it

We keep your account data for as long as your account exists. Payment data is kept for the period required by Brazilian tax law. If you delete your account, we remove or anonymize what we're not legally required to keep.

Google Analytics

We use Google Analytics 4 automatically to understand how people reach the website and move through plans, downloads and purchases.

The visited page, language, technical browser and device information, approximate location, general traffic source and funnel events may be processed. For a confirmed purchase, we send the plan, value, currency and an anonymous transaction identifier. We do not send names, email addresses, HWIDs, license keys, card data, coupon codes, individual affiliate identities, tokens or raw payment session IDs.

The provider is Google LLC, which may process this data outside Brazil under its own privacy terms. Event data retention in our property is 14 months. We do not enable Google Signals, remarketing or ad personalization for this measurement.

Your rights

Under Brazil's General Data Protection Law (LGPD), you can at any time ask to:

• Confirm what data we have about you and access it;
• Correct incomplete or outdated information;
• Request deletion of your account and associated data;
• Request portability of your data;
• Withdraw previously given consent.

To exercise any of these rights, write to suporte@nitrusfps.com.

Security

We use industry practices to protect your data (encrypted connections, access control, hashed passwords). No system is 100% immune to failure, but we take security seriously and act quickly if anything goes wrong.

Minors

Nitrus FPS is not directed at anyone under 18 and we don't knowingly collect data from minors. If you believe a child provided us data without a guardian's authorization, contact us so we can remove it.

Changes to this policy

We may update this policy from time to time. Material changes will be announced on this same page, with the updated date at the top.

Contact

Privacy questions: suporte@nitrusfps.com or through our Discord.